General Terms and Conditions of ""

These general terms and conditions (GTC) regulate the contractual relationship between "Letsmakeitmagical", Tiina Steinmann and Alexander Winkler, Waldegg 1, 8322 Gündisau, Switzerland ("we/us") and the customers and entrepreneurs who use the shop on our website www.letsmakeitmagical .com to buy goods.


By using "you" and "your" in these GTC, we refer to all persons who make use of our online shop and thus enter into a contractual relationship with us.

By using our online shop to place an order, you agree to these terms and conditions.

Before placing an order, you should have read and understood our general terms and conditions.

In the process of placing an order in our online shop, you will be asked to confirm your agreement to our terms and conditions by clicking on a corresponding field.

Our handling of personal data is regulated in our data protection declaration, which is an integral and binding part of these terms and conditions.

The general terms and conditions consist of 10 paragraphs with corresponding sub-items.

To overview:

§ 1 Scope

§ 2 Offer (price, order, shipping costs, payment terms and payment options)

§ 3 Conclusion of contract

§ 4 Download products

§ 5 Right of withdrawal / Returns

§ 6 Warranty

§ 7 Data protection

§ 8 Delivery (delivery area, delivery times, delivery costs, customs)

§ 9 Liability / Notice of defects

§ 10 Applicable law and place of jurisdiction

§ 11 Error / Contact


§ 1 Scope

  • The services of "Letsmakeitmagical" (Tiina Steinmann and Alexander Winkler) are carried out exclusively on the basis of the following terms and conditions in the version valid at the time the order was placed.

  • Our general terms and conditions apply exclusively. Any customer terms and conditions that deviate from our terms and conditions are not valid unless we expressly agree to them in writing.

  • You must be at least 18 years old to purchase products in our online shop. Minors are only allowed to do this through a parent who is a legal guardian.

  • By placing an order in our online shop you accept these terms and conditions.

  • The terms and conditions apply to all orders made in our online shop.

  • "Letsmakeitmagical" reserves the right to change the terms and conditions at any time without notice. The version of the general terms and conditions applicable at the time the order is placed is decisive and cannot be unilaterally changed.

  • The contract is concluded in the following languages: German and English.


§ 2 Offer, price, order, shipping costs, terms of payment

(1) Offer

  • The offer is aimed at natural customers with residence, or legal clients based, in Switzerland or Liechtenstein. Deliveries are only made to addresses in Switzerland and Liechtenstein.

  • The offer is valid as long as it is visible in the online shop and/or stocks last. Price and range changes are possible at any time.


(2) Price

  • The prices are in Swiss Francs. VAT is not currently charged.

  • The decisive factor is the price at, in the online shop or in the case of a written offer at the time of the order or order.


(3) Order

Billing and payment terms, VAT, etc.

  • The presentation of the services on is not a legally binding application, but a non-binding online catalog or a non-binding invitation to you to purchase the services on the website mentioned above.

  • "Letsmakeitmagical" reserves the right to restrict the delivery quantities for certain products and not to carry out the delivery or service if production or execution is not possible.

  • Ordering a service is considered an offer to "Letsmakeitmagical" to conclude a contract.

  • After submitting the order, you will automatically receive an acknowledgment of receipt that documents that it has been received by "Letsmakeitmagical". You can only add to or cancel the order until it is processed.

  • "Letsmakeitmagical" is free, without giving reasons, to reject orders in whole or in part. In this case, you will be informed and any payments already made will be refunded to you. Further claims are excluded. In particular there is no forwarding of the non-deliverable products or subsequent execution of the service.


(4) Shipping costs

  • The shipping costs for deliveries within Switzerland and Lichtenstein are based on the prices in the online shop.


(5) Terms of payment, payment options

  • Payments must be made in Swiss Francs.

  • Credit cards (Visa, Mastercard, American Express) and PayPal are accepted as methods of payment. The invoice amount is debited immediately after placing the order.


§ 3 Conclusion of contract

  • A contract is only concluded when the ordered goods are dispatched by "Letsmakeitmagical".

  • As soon as the order has been made available for dispatch, you will receive a dispatch confirmation by email, which also confirms the conclusion of the contract.

§ 4  Download products

  • After the purchase of download products in our shop, a confirmation message with a link for the download of the item(s) will be sent to you immediately by e-mail, thereby concluding the purchase contract.

  • The link sent to you is valid for 30 days.

  • You are only entitled to make copies of the products onto other, private media. The redistribution, transfer or sublicensing of the products purchased in our shop is not permitted.

  • Please note that download products in our shop are non-returnable and their order cannot be canceled.

§ 5 Right of withdrawal / Returns

Exchange and Redemption Arrangements

  • Swiss law does not provide for a redemption period or any other right of return for online trading after the order has been sent. Nevertheless, "Letsmakeitmagical" grants you a redemption period of 14 days from receipt of the goods.

  • Download products in our online shop are excluded from this redemption period and cannot be returned. Similarly, orders of download products cannot be canceled.

  • Damage due to wear and tear does not entitle to return.

  • You have the right to cancel the contract with us and to send the goods back to us within 14 days after receipt of the goods. The date of the postmark is decisive for the timely dispatch.

  • The costs for the return shipment are to be borne by you.

  • You will receive a receipt from the delivery company when posting your return shipment. Please keep it in a safe place, since in the event of a package being lost, the return can only be credited upon presentation of this receipt.

  • We will reimburse payments already made as soon as we have received the goods, but we reserve the right to invoice for any damage or excessive wear and tear and deduct it from the amount to be reimbursed.


§ 6 Warranty

Guarantee Terms for the Goods and Services Sold

  • The quality characteristics of the products are specified on the "Letsmakeitmagical" supply page.

  • Before delivery, our product is checked for quality defects. If, despite all the precautions, you have any doubts about the quality of the goods, please contact us within 8 days of receiving them.

  • We bear the risk of damage to the ordered goods until they are dispatched.

  • The statutory provisions of 2 years from delivery apply to ensure that the ordered products are free from defects.

  • If a product has a defect or lacks an assured property, you can make warranty claims for two years from delivery. The law provides for the cancellation of the contract (Art. 208 OR) or the reimbursement of the lower value of the object of purchase (Art. 205 OR). A warranty claim (rectification) can be contractually agreed in addition or instead.


§ 7 Data protection


§ 8 Delivery (delivery area, delivery times, delivery costs)

(1) Delivery area

  • Your delivery address must be in Switzerland or the Principality of Liechtenstein.


(2) Delivery times

  • The duration of delivery depends on the delivery company (usually the Swiss Post).

  • We accept no responsibility for late deliveries outside the specified delivery times.

  • The delivery time within Switzerland is according to the delivery company (Swiss Post) usually between three (3) and seven (7) working days from the time the contract is concluded, unless otherwise agreed.

  • The currently available delivery times are shown in the online shop. When placing an order, customers receive information about the possible delivery period.

  • Shipments that we can send as letters are usually deliverd into your mailbox. You will receive parcels sent by us personally and against a signature from the delivery company (Swiss Post). If you are not at the specified delivery address at the time of delivery, you will receive an invitation to pick up the package in one of the nearest branches of the delivery company (Swiss Post).

  • If the delivery company sends the goods back to us because delivery was not possible, you bear the costs for the unsuccessful shipment. This does not apply if you are not responsible for the circumstance that led to the impossibility of delivery.

  • You take responsibility for the delivered products, even if they were not received directly by you (but e.g. by a neighbor).


(3) Delivery costs

  • The delivery costs will be charged as a flat rate for all orders.

  • The delivery costs communicated in the online shop apply.

  • The delivery costs are listed as an additional item in the shopping cart and on the invoice.

(4) Duty

  • Within Switzerland and Liechtenstein, the delivery is duty free.


§ 9 Liability / Notice of defects

  • If products are delivered with obvious damage to the packaging or the content, you must, without prejudice to your rights to defects, immediately complain to the delivery man and refuse acceptance.

  • You are obliged to receive a delivery confirmation from the delivery man. All transport damage must also be reported immediately to "Letsmakeitmagical".

  • It is also your responsibility to check the ordered products immediately upon receipt.

  • For any defects or deviations from the order, "Letsmakeitmagical" must be notified by e-mail on on the day of delivery, after which only hidden defects can be claimed, which must be reported immediately after discovery to "Letsmakeitmagical" .

  • Your amount paid for the defective goods will be transferred back to you.

  • "Letsmakeitmagical" reserves the right to request proof of the defect.


§ 10 Applicable law and place of jurisdiction

  • Swiss law is applicable to the legal relationship between "Letsmakeitmagical" and you. The UN sales law is excluded.

  • The exclusive place of jurisdiction for all disputes is Zurich.


§ 11 Error / Contact

  • In order for "Letsmakeitmagical" to assume full responsibility for the offer and to exclude negligence, the present terms and conditions have been amended in accordance with the Federal Law against Unfair Competition (UWG; SR 241), the Ordinance on the Publication of Prices (PBV; SR 942.211) and the Provisions of the Swiss Code of Obligations (OR; SR 220) created with the latest knowledge and with a clear conscience.

  • We cannot exclude certain errors or manipulations, e.g. through hacking. Therefore we do not assume any guarantee or liability for statements on these terms and conditions. We are happy to receive information on errors and manipulations and will clarify and correct them immediately.

  • If information such as prices, quality characteristics of the products, etc. is not correctly displayed on the website, "Letsmakeitmagical" reserves the right to point this out while processing the order. In such a case, it is possible for both parties to withdraw from the purchase contract.




If you have further questions about our terms and conditions, you can contact us at any time via .

These General Terms and Conditions came into effect on June 13, 2020.

©2020 by Tiina Steinmann Privacy PolicyGTC | Disclaimer | Zurich | Schweiz

  • Facebook
  • YouTube
  • Instagram